Useful Office Services
Running an office is no easy task. There are many aspects to consider if you want your workplace to operate efficiently while providing employees with a safe, comfortable and productive environment.
A well-managed office can improve staff morale, reduce disruption and help employees work more effectively.
There are many services a business may need, but the following three can be particularly useful for maintaining an efficient modern office.
Cabling Management
Office cabling solutions are increasingly important as businesses depend on computers, communications equipment, internet connections and other networked technology.
A professional cabling service can organise network cabling, data connections and associated infrastructure so equipment is easier to maintain and future changes can be made more efficiently.
Good cable management can also reduce clutter and minimise trip hazards caused by poorly positioned or trailing cables. The Health and Safety Executive advises employers to ensure electrical equipment is maintained safely and that cables do not create unnecessary hazards in the workplace.
For further information, see the HSE guidance on electrical safety at work.
Cleaning Services
A clean workplace is important for both employees and visitors. Floors, desks, communal spaces, kitchens and washrooms can quickly become dirty when they are used by multiple people throughout the working week.
A professional cleaning service can help businesses maintain these areas to an appropriate standard while allowing employees to concentrate on their normal responsibilities.
Employers also have responsibilities for maintaining suitable workplace facilities. The Health and Safety Executive states that workplaces should provide a healthy working environment, including suitable cleanliness, ventilation, lighting and adequate space.
Businesses can find further information in the HSE workplace facilities guidance.
Businesses employing cleaners or appointing cleaning contractors should also consider the risks associated with cleaning products and working practices. The HSE cleaning guidance covers areas including slips and trips, hazardous substances, manual handling and other cleaning-related risks.
Virtual Receptionist Services
A virtual receptionist service can be useful for growing businesses that need professional telephone support without employing a full-time receptionist at their premises.
Depending on the provider and service package, a virtual receptionist may answer calls in your business name, transfer callers to members of staff, take messages, manage enquiries and provide cover when your team is unavailable.
This can help reduce missed calls while allowing smaller businesses to provide callers with a consistent point of contact.
Businesses should consider data protection when an external receptionist handles names, telephone numbers, messages or other personal information. Agreements with service providers should clearly establish how personal information is collected, stored, accessed and protected.
The Information Commissioner’s Office provides data protection guidance for small organisations covering the responsibilities businesses have when handling customer and other personal information.